Information we collect
When you request a consultation, we may receive your name, email, phone number, preferred location, treatment of interest, message and contact consent. We also process technical data required for language, security and website operation.
- Consultation form information
- Language and cookie preferences
- Campaign data only after your permission
How we use information
We use this information to respond to your request, assess the service you are interested in, arrange a consultation and keep the website secure. We do not sell personal data.
- Respond to the contact you requested
- Manage consultations and communications
- Meet legal duties and protect the service
Legal bases and your rights
We process data to respond to your request on the basis of consent, pre-contractual steps, legitimate interests or legal obligation as applicable. Under the UK GDPR and Data Protection Act 2018, you may request access, correction, deletion, restriction, portability or withdraw consent.
Sharing, security and retention
We may use technical providers that process data only under our instructions. Information is retained only as long as needed for its stated purpose, legal requirements and the defence of rights, with reasonable security measures.
Contact
To exercise your rights or ask a question, use the form or WhatsApp link on this website. You may also complain to the UK Information Commissioner’s Office (ICO).